A week in the life of a Rep in Obergurgl
Our staff go above and beyond each and every week to ensure every aspect of your holiday runs as smoothly as possible. From the moment you step off the plane, we want to make your holiday memorable, enjoyable and hassle-free. For this blog, we looked to Obergurgl to show you the life of a rep, and what a ski holiday would look like from behind the scenes!
The week begins on Sunday early in the morning! The team start with ensuring all is in place for you to arrive including any pre-booked lift passes, equipment and tuition. This is very important as all of the guests will be collecting their equipment when you arrive in resort. But before our you arrive, we make sure that all of the departing guests arrive safely at the airport and get through check-in and security without any issues.
After this it is time to prepare for the arrivals! Firstly we make sure that our coach drivers have arrived and are in position so that when you land, you and your friends are swiftly directed to the relevant coaches and handed your welcome packs. The rep will chat to each party to answer any questions they might have and take any bookings for lift passes. They will also call ahead to resort so that they know the timings for dinner so you are welcomed by a nice hot meal!
On arrival, all of the chalet staff are on hand to assist with bags for the short walk between the coach and the chalets. While you indulge in some canapes we have an informal welcome meeting where you will be told everything you need to know about the chalet and the resort whilst also given the chance to ask any questions. After finishing we complete the lift pass order form for first thing Monday morning.
The day kicks off early for our reps who head off and collect the lift passes which are then quickly handed out to our guests to ensure you can be on the slopes before the lifts open! In Oberugurgl we offer ski hosting, so the reps will get changed so they can share our insider info for skiing and snowboarding! This also gives you a chance to meet other guests and you don’t have to worry about navigating your way around the slopes.
The reps take this time to either offer some ski hosting, or get some much needed time in the office! Each evening there are visits in the chalets to speak to guests about how they are getting on and give them any advice on the resort. This season, there has been the Obergurgl Ski Show which is put on by the instructors and includes some night skiing for guests. With freshly groomed and empty pistes, this is not to be missed!
For the 15/16 Season, this was the chalet day off meaning guests would eat at restaurants around the resort and the staff get to hit the slopes! But fear not, our reps will help you with any reservations or restaurant advice for your time in town. Keep an eye out and you are likely to see some of the staff enjoying a little apres too!
On this day, our reps will ski host you in Solden which is just 20 minutes from Obergurgl. Not only is it a fantastic resort, but it was also the location for scenes from the latest James Bond movie, Spectre.
After feeling like Daniel Craig or a bond girl in Solden, you get to do a little curling! Held on the local ice rink, this great competition between our guests includes a fun little prize at the end. We also take the time to hand out all of your departure information to ensure plenty of time for questions.
Our reps knuckle-down in the office, making sure that all the information is readily available for your departure and also our new guests arriving in a few days time! Making sure everything runs smoothly is one of our top priorities!
While you enjoy your last day on the glorious slopes of Obergurgl, our reps make sure all is ready to go for a smooth transfer. They are a friendly bunch too, so any questions you have they will be happy to help!
How can a week go that quickly?! It seems only a few short days ago that you were arriving before we wave goodbye and look forward to another week with new people!